Developing Effective Communication Skills - Part III: Strategies to Manage Generational and Culture Differences in Communication
June 30, 2020
When it comes to communication "one size does not fit all." Effective communication is adaptable to clients’ different personalities, needs and expectations. This webinar will teach specific skills to reduce implicit bias and assumptions that impede communication. Recognize the unique differences in values and communication based on generational and culture needs, and how to create dialogue that is tuned to the unique needs of your client to gain the desired outcomes.
You will learn
· Communicate effectively to different personalities
· Reduce implicit bias and assumptions that impede effective communication
· Recognize communication needs based on generational and cultural differences
If you have any questions feel free to contact email@example.com