Developing Effective Communication Skills - Part III: Manage Generational & Cultural Differences

Jun 30, 2020 02:00pm -
Jun 30, 2020 03:30pm
(GMT-5)
Online learning

Event Description

Developing Effective Communication Skills - Part III: Strategies to Manage Generational and Culture Differences in Communication

June 30, 2020

2:00pm-3:30pm EST

When it comes to communication "one size does not fit all."  Effective communication is adaptable to clients’ different personalities, needs and expectations. This webinar will teach specific skills to reduce implicit bias and assumptions that impede communication. Recognize the unique differences in values and communication based on generational and culture needs, and how to create dialogue that is tuned to the unique needs of your client to gain the desired outcomes. 

You will learn 

·       Communicate effectively to different personalities

·       Reduce implicit bias and assumptions that impede effective communication

·       Recognize communication needs based on generational and cultural differences

 

  If you have any questions feel free to contact training@ncrc.org


Event Type:Webinar
Early registration ends on Jun 15, 2020.
Regular registration starts on Jun 16, 2020 and ends on Jun 30, 2020.
Late registration starts on Jul 01, 2020.
(GMT-05:00) Eastern Time (US & Canada)

Register for this event