PB104: Housing Counseling Disaster Program Management-NOLA

Feb 20, 2019 08:30am -
Feb 22, 2019 04:00pm
New Orleans, LA

Event Description

PB104: Housing Counseling Disaster Program Management

 Wednesday-Thursday: 8:30 am-4:00pm

Friday 8:30 am-2:30pm

Course Description:

In addition to the expertise that housing counseling agencies have in helping consumers obtain and maintain housing, we need to be able to respond rapidly when disaster strikes to serve survivors in need of assistance.

How does my organization create a plan to prepare for and respond to a disaster?  What activities and services will my agency engage with after a disaster strikes?  Who are the partners and allies before, during and after a disaster?  These questions among many others will be answered in this training.  Housing counselors need to respond rapidly when disaster strikes to serve survivors in need of assistance. This disaster response training will help housing counseling agencies develop plans to be a local community first responder and a trusted community resource for previous clients and others impacted by disaster. This training provides a step – by – step guide for housing counselors to use as they create disaster response action plans that are responsive to their location and unique needs.


Objectives - This training provides:


Outreach Planning

  • Determine how to reach survivors in your community to connect them to available services and get them back on the road to housing recovery
  • Devise ways to engage a community to develop uniformed messaging and materials that can reach even challenging demographics such as the elderly, disabled, LEP individuals, and those in non-permanent housing.
  • Identify potential barriers that occur post disaster and create processes to overcome them, thereby enabling low- / moderate-income consumers to develop an action plan that will result in having access to safe, stable and affordable permanent housing.


Disaster Response Services Program Design and Management

  • Discuss the activities that a HUD approved housing counseling agency can deliver under a Housing Counseling Agency Disaster Program.
  • Describe how to structure and offer one-on-one counseling, group education, foreclosure prevention, insurance claims and reimbursements, and other customized services.
  • Create a system and processes to assist disaster survivors to access local, state or federal disaster funding.
  • Explain the administrative cost and reporting considerations associated with running the program.


Review and Updates

  • Understand the delivery model for CDBG-DR funds.
  • Review and explain all of HUD’s Housing Counseling Disaster Recovery toolkits.
  • Take a deep dive into new foreclosure prevention opportunities post disaster
  • Insurance claims processing and the connection between consumer insurance reimbursement and access to disaster funding.

If you have any questions feel free to contact training@ncrc.org

Event Type:Instructor-led Training
Category:Housing Counseling Training
Early registration ends on Dec 04, 2018.
Regular registration starts on Dec 05, 2018 and ends on Feb 21, 2019.
Late registration starts on Feb 22, 2019.
(GMT-05:00) Eastern Time (US & Canada)


Registration Fees
Fee TypeEarlyRegularLate
Member Fee: $65.00$65.00$65.00
Non-Member Fee: $65.00$65.00$65.00